Speaking at the Model Indian Governance Summit 2012 in Greater Noida

Thanks to the organising team for the opportunity :) It was a happy experience being there :)

Green Smyles is honoured to have associated with DUKE CE / IIM Ahmedabad and feels glad to have presented a seminar on social media to the august audience.

These are some myths and misconceptions that are plaguing the mindset of many startups and SMEs. Here is a brief attempt to break these myths and help you do social media(SM) the right way.

1. How to start – First question you need to ask yourself is ‘What is the objective of your social media campaign?’ Do you want to sell your products? Do you want to spread word about yourself? Do you want to hire people? Or do you just want to be on social media because everybody else is?
2. Choosing your platforms – Once you are done with answering the above, you need to decide the platforms which you will use for your campaign. If your target is working professionals, make more use of LinkedIn. If you want to reach out to a global audience and want to focus on the internet savvy in India, use twitter. Facebook can answer most of your questions, so it is in any case a good idea to be there. Even though Google + may not have taken off, having a Google + profile that you update regularly will help you come up in search results.
3. What to post – Before you even start to post, you must first check if you have a website. If not, can you make one? If you don’t want a website right now, can you at least set up a free blog on WordPress or Blogspot? Without a central source of information on you, having social media profiles is not really going to solve much of a purpose. You need to drive people from social media to someplace else, and this someplace needs to be your website or blog.
4. When to post – Most people who create social media profiles have the habit of starting off with a lot of energy and vigour but then the enthusiasm seems to cool off with the passage of time. Till you don’t learn to stay patient with your online campaigns, you will never be able to receive any results from them. Social media is no magic wand which will drive results for you overnight, but it needs constant care and nurturing to bear fruit over a period.
5. Got nothing to post – Profiles are created, few posts have been published and now what? Social media is a tool to broadcast what you do to the world. Whether you are engaging in some offline marketing activity or hiring people for your company, or got yourself a new office space, or signed a new partnership, you need to tell the world about it through social media. For social media to work for you, first you need to work for social media. Offline activities translate into online content which end up spreading the word and good will about you which eventually helps you get endorsers and thus partners and clients. In case, you are not doing much on the company front, you can share articles from your industry, or write some yourself, put them up on the blog and share them on the pages.
6. Nothing’s happening – Few days or weeks into the campaign, you may realize how nothing’s actually happening. Your cash registers haven’t started ringing and your brand awareness is also low. But if you continue your regular efforts for some more time then you will automatically see tangible results. This may begin with your Facebook friends knowing about your company and a one-off friend even passing on a lead to you. You need to carry on your all round efforts on all platforms and as a result you will start seeing more people visiting your Linkedin profile and more people checking your Facebook page. Good way to analyse all this is to see how many more people are visiting your website. You can make use of Google analytics for the same.
7. Nobody likes me – Likes are the biggest myth of the modern day world. Increasing your likes by forcing your friends and relatives to like your page will not help you, but getting relevant people to check out your profile will. Don’t worry about number of likes on your page, they don’t really matter. In a population of billions, even if a few thousand like you, it’s not a big deal. What you should be bothered about is that when a prospective client comes to your page, he/she should see enough happening there to be able to get impressed by you and eventually associate with you.
8. Advertising is expensive – No it’s not. Facebook ads are affordable, and you must use them to reach out to your relevant audience online. Yes, professionals don’t use Facebook as much as college goers, but that doesn’t mean they don’t use it at all. People from all age groups can be targeted on this platform even with a limited budget.
9. So it’s all about Facebook? – NO! Facebook is important, but it’s LinkedIn where the main potential lies. Network more, interact in groups, send people messages, probably buy a premium account and see how you will benefit from the potential of LinkedIn
10. Will this work? – If you give it time, energy and patience, it will work for sure and end up reducing your overall cost that you have been investing in sales, marketing, hiring and other functions previously. But if you can’t commit to social media then you might as well let go of social media for without commitment, social media will never work for you.

This article appeared in the Small Medium Entrepreneur Magazine and was also featured on YourStory - http://yourstory.in/2012/07/social-media-questions/

Many thanks and kudos to Alexis for organising a wonderful event. Big ‘Hi’ and ‘thank you’ to all the youngsters who made for an extremely interactive audience ! Loved meeting you all and glad to have befriended youon facebook :)

Another important thing, thanks to the seminar, i created a ppt which was then uploaded to slideshare and happened to go on to feature on their homepage! The presentation follows -

Lazy as i am, will sum up the Spice Mobiles Indiblogger Meet in Delhi in 10 quick points!

1. The BIGGEST ever BLOGGERS meet happened today in Delhi! All sorts of shapes, variety, ages and sizes turned up for the meet.

2. Introductions were taking a tad bit too much time, so that had to get cut short. But it was fun none the less. Special mention goes out to the 11 year old blogger from Muzaffarnagar who blogs because he wants to grow up to blog like his Dad :)

3. Oh did i forget to mention! Rajiv Makhni was the host for the day! He surely is witty :) and knows how to leave no opportunity to make the audiences laugh :)

4. Spice Mobiles! Yes that’s what you got as a gift for a variety of reasons today! From telling why you blog to answering tough tech questions to composing and reciting a poem about Rajiv Makhni! :D

5. Then there was a debate about something which had something to do with security of mobile phones. No mobile phones were being distributed during this session, so i don’t really remember much about it. hmmm

6. When Snacks became Dinner! We were all given a quick break before the start of this quiz session, during which the hotel staff accidentally served Dinner! :O Delhiites and Dinner go together don’t they? What followed was a SUPER EARLY DINNER at 6:30 pm :D Needless to say everybody still gobbled up all the food they could, and some even left right after that. hmmm. Good for them, good for us.

7. Then started this quiz that we’d all been waiting for! (Coz that’s when most of the phones were gonna be distributed) . Difficult question, easy question, moderately difficult question, cake walk, they were all part of this quiz.

8. MIRACLES DO HAPPEN. And then came the moment i have been waiting for my entire life. A twitter question by Rajiv about something to do with Cricket, the answer to which was ‘Hawk Eye’. I tweet the answer, wait with baited breath, and then appears on the big screen the correct tweets , with my tweet as the FIRST :D :) :D :) :D :)  I WON I WON I WON!!! I WON A SPICE MOBILE, A SPICE FLO! Yay yayy yayy :D :) :) This victory was celebrated with a victory dance that i am not going to forget all my life. I had just won my oscar. I had just lifted my world cup trophy. I had just become the King of the World!!

9. Bye Bye. Thanked all the Indiblogger team members! What an awesome lot they are! :) :) :) Kudos to Spice Mobiles for gifting us with such a meet! And lots of Bye Byes to all the lovely bloggers who turned up at the event!

10. That’s it actually, 9 points is all it took. But to sum it up, will just say that its sooo much fun to attend these meets! Pure fun :) Hope to keep bumping into the bloggers every now and then :)

Keep Blogging! (Else, how will you get to attend Indiblogger meets :D)

Woohoo! News just in, the meet made it to the news! You can read it here - ibnlive.in.com/news/delhi-bloggers-meet-offline-to-discuss-issues-gadgets/265464-11.html

We are Family! Proud Indibloggers gleaming with their Spice Mobile Phones! (from L-R Aditya, Tikuli, Prateek, Ekta and @twilightfairy )